Support

Services Item Code: SUP

Does your business require someone to help urgently in case things go wrong or you can't do something?

Sign up to one of our hosting packages with support included and then we will manage all your issues through our helpdesk.

What does it cover?

Our unlimited support ticket package covers questions and answers taking less than an hour, and system breaks on the latest version caused by misconfiguration, software bugs or hosting issues.

How long will the response take?

We aim to reply within 24 hours, but bugs may take some time to investigate and resolve.